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Contis Pasticceria di Contis Daniela
Via Carlo Felice, 230, 09025 Sanluri SU, ItalyRecensioni: 16 | Valutazione complessiva: Media
Premiato | |
Bene | |
Media | |
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Terribile |
Recensioni
Rimane sempre troppo trascurato con i vetri esterni sporchi ... un vero peccato.
Contis Catering lacks professionalism on every level. During the planning of our wedding, we were hardly able to get them on phone. They did not reply to emails either. This all started after we had done our food tasting. They prepared a food tasting that was 60% different from what we received on the wedding day. The Tasting required some improvements, most of the foods were salty and not up to standard and Contis catering accepted to improve them. On the wedding day, they did not only lack taste consistency, some were cold, insufficient, lacked quality and waiters lacked experience. We also felt some cheating as they tried to squeeze every amount of money from us or unpleasant remarks (something absolutely unprofessional) when we decided not to get extra item or try to remove an option from the wedding menu. They accepted a recipe that they knew they couldn’t do, and disappointed us a 110%. Contis catering response was, ‘it was made it to their taste’. Vendors should not make items to their taste but to the taste of their client paying for the service. Especially for a wedding, this is absolutely vital. Very arrogant business service with 92 years experience, they certainly have not learnt what customer service means. Very petty, I was shocked at how they wrote emails and responded to customers. A greedy unprofessional business with a significant lack of passion for what they do. This is the worst italian food i have ever tasted. When we complained after the wedding for lack of satisfaction, they said we were complaining because we wanted a discount. Contis Catering never acknowledged their fault of delivering a poor service from food to waitering. They never take feedback and do not apply any when you give them. The business hates criticism.
Be careful when you deal with this business. Better to go somewhere else. The food and service is not worth the cents.
E’ sembrato solo inizialmente attento alle nostre esigenze, ma poi ci ha trascurato per mesi fino al matrimonio non rispondendo al telefono e rispondendo alle nostre mail dopo anche 3 settimane. E’ stato poco trasparente con i prezzi dei piatti che cambiava costantemente.
Il giorno del matrimonio, il cibo e’ stato molto deludente. i piatti non erano assolutamente buoni e il servizio e’ stato scadente e velocizzato. Gli avevamo richiesto un piatto internazionale che non sapeva fare e al quale non ha dedicato tempo e, infatti, il giorno del matrimonio era tutt’ altro che quello che avevamo richiesto.
Quando, dopo l’evento, abbiamo educatamente espresso la nostra opinione negativa, siamo stati accusati delle cose piu’ impensabili come se la colpa del suo servizio scadente fosse nostra, mentre a suo parere il servizio era stato perfetto. Persona permalosa e arrogante che ha dimostrato di non avere nessun interesse di fatto ad imparare piatti nuovi.
Se potessi tornare indietro non lo sceglierei decisamente per il mio matrimonio.