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MK2Shop

Via Buttrio, 2, 33050 Cargnacco UD, Italy
https://www.mk2shop.com/
Recensioni: 43 | Valutazione complessiva: Bene
Premiato
34
Bene
2
Media
0
Male
2
Terribile
5
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Domenica Chiuso
Lunedì 9AM–1PM,2–5PM
Martedì 9AM–1PM,2–5PM
Mercoledì 9AM–1PM,2–5PM
Giovedì 9AM–1PM,2–5PM
Venerdì 9AM–1PM,2–5PM
Sabato Chiuso

Recensioni

04/06/2020
Oxana Ott

We ordered a refrigerator by mk2shop, new not on sale. And we received one but it was not a new product, used, dirty, not originally packed, scratched, the whole surface is defect. So we’ve asked the shop to take it back and reimburse our experience. They refused, so we had to take care about shipping it back on our own (this cost we didn’t get back). We raised a complain with PayPal and at least received money for the frige back.
04/06/2020
chriz Doe

Attention when buying from MK2. We ordered a new fridge and what we got was a used (probably returned) and dirty product. After complaining, the first mail offered a discount already without even asking for it. Apparently that is the strategy. We got our money back through PayPal, but I had to pay for the return which is a scandal given the product delivered. This shop is close to fraud.
04/06/2020
Andrea Sanna

Ottima l'assistenza ricevuta prima dell'acquisto
Centro Medico Dietosan Snc Di Iannone M.E C. :: Abich Srl :: Hotel Due Palme Mergozzo :: Digital Lake Studio S.R.L. :: U2 Parcheggio
04/06/2020
DISEBO Bosanci

Very good seller!
04/06/2020
Rosario Somenti

Buona assistenza prima e dopo l'acquisto. Forno arrivato su pallet, velocemente e in perfette condizioni. Grazie!
04/06/2020
Marcello Salinoppo

Nulla da eccepire, negozio serio
04/06/2020
Massimiliano Castello

Ottimo, consegna in Sicilia veloce e prodotto di qualità. Consigliatissimo!
04/06/2020
vincenzo mazzonis

Ho ordinato un prodotto, arrivato con un danno da trasporto. Mi hanno inviato subito uno sostitutivo, arrivato dopo 3 giorni. Che dire? Grandissimo servizio clienti!
04/06/2020
Mark Barkley

Great service, will buy again!
04/06/2020
Pasko De Felice

Consegna veloce, buon rapporto qualità/prezzo
04/06/2020
Leonardo Possanzini

Consegna arrivata in ritardo per un problema di trasporto, prodotto come da descrizione.
04/06/2020
Pasquale D'Alessio

eccellente
04/06/2020
stefano di rienzo

Buon sito online per acquistare elettrodomestici Smeg
04/06/2020
Manuel Kavaniser

Super netter Kundenservice.
04/06/2020
Pino Santoro

Gentili e affidabili
04/06/2020
Gustaf Grundström

Snabb leverans och väldigt hjälpsam service
04/06/2020
Jack Mussle

Best service.
Easy and fast
04/06/2020
Christian Stadelmann

über einen Monat Lieferverzug Musste etwa 10 Mal nachfragen und auf einmal war das Büro nicht mehr erreichbar. 2 Wochen später wurde mir per Mail mitgeteilt, dass sie in den Ferien waren..
04/06/2020
Marius Ciul

Very fast, very good espresso machine!
advantage if you order it here will come with two baskets 1 coffee and two coffees not only one basket!
04/06/2020
Antonio Martínez

Atención al cliente por chat, perfecta
04/06/2020
Herman

TOP-service and handling. We had some damaged goods from DHL, but MK2shop handled this perfectly. We will shop again at MK2 with pleasure.
03/16/2020
Ian Elwell

Based upon other reviews I took a gamble and ordered a Le Creuset kettle from this shop knowing it was in Italy. I’m starting to get worried, over a week has now passed with no confirmation of dispatch despite repeated requests for information. I will have to start proceedings to recover my money via my credit card soon.

Update: Finally received the item over two weeks after placing the order. Sadly the kettle is broken and damaged in multiple locations so now about to test their returns policy. *sigh* From the packaging it was apparent the kettle was already damaged before it was sent via UPS.

Final Update: it took two months but finally got there. Kettle received and happy with it but the time frames and lack of communication makes me very hesitant to shop with this company again.
01/06/2020
Carla Glassman

Product arrived and is great. HOWEVER, Fedex charged me a service fee that was greater then the cost of shipping, and certainly greater than the small customs charge. They claim this was for processing customs clearance. Is this correct?
12/06/2019
Clare Banham

At the time of writing, I am still waiting for my order to be delivered - it is now over two weeks late. I have emailed customer services who have sent a holding email but have not followed up with updated delivery information. A second email to customer service has so far been ignored...
10/06/2019
Demyon Wright

I am very disappointed with my shopping experience. I ordered a hob and ducting nearly 3 months ago and I still don't have my order fulfilled.
Both items initially arrived damaged and the hob was replaced after some time but the replacement ducting has been lost and the shop has stopped responding to me.
07/06/2019
MR & MRS

Very happy with my purchase. Chairs are high-end Italian design. They look great out on the patio and I’m happy to recommend the brand Nardi for it’s quality and design and MK2Shop for great service. …mille grazie da Londra :)
05/06/2019
Sandip Sharma

Great experience. I had ordered a hob but then had to cancel the order after few days due to personal reasons. MK2Shop stopped the shipment and are now arranging the refund. No fuss. Will definitely do business with them in future
04/06/2018
Gianni Manueli

super : elisa Ho chiesto informazioni in chat al personale del negozio che mi ha risposto in meno di 1 minuto in maniera molto qualificata.
04/06/2018
andrea ragusa

Ottimo comunicazione tempestività metodi di pagamento imballo a regola d'arte è gente che vuole lavorare fiducia +10
04/06/2018
Andrea Pertoldi

Ho chiesto informazioni in chat al personale del negozio che mi ha risposto in meno di 1 minuto in maniera molto qualificata.
04/06/2018
Nicolò Peresson

Very nice product (chairs Lido Mini) and professional service. There were some problems with the delivery but the customer service resolved them in a great way. I recommend the online shop with MK2Shop.
04/06/2018
irfan motala

Elisa the online agent who helped me through my purchase was amazing; step by step she took me through all the stages, helped translate everything from italian to english to provide a smooth seamless purchase experience...would most certainly recommend this company!
04/06/2018
Johanna L.

Waren sehr bemüht.
04/06/2018
Vlado Golub

support was very helpfull
04/06/2018
Andreas Weigel

Ein toller Shop mit einem Super Kundenservice per Livechat ,Freundliche und Hilfsbereite Mitarbeiter die sich um Probleme sofort kümmern sehr zu Empfehlen.
04/06/2018
emmyreyes19

Excellent communication from start to finish of ordering our Faber Nest Hood. Fantastic customer service> it made me feel safe & secure all the way. Great seller. Thank you.
04/06/2018
Katrin Fürnschuß

Sehr freundlicher und behilflicher Chat-Kundendienst. Sehr gute Preise und schneller Versand.
04/06/2018
vera marija grbic

so schnell und unkompliziert - chat funktioniert 1A!!!! danke elisa!
04/06/2018
Roberta Molinari

Per ora utilizzato solo sito e chat, ottima impressione
04/06/2018
K S

Tolle Beratung und gute Auswahl an Waren !
04/06/2018
Osvaldo Rampazzo

Ho effettuato delle comunicazioni per informazioni su un prodotto cappa Elica, il personale è stato veramente cordiale, efficace e con ottima preparazione.
04/06/2017
elvira alvaro

Posso valutare solo la chat in quanto ancora non ho ricevuto l'ordine, e devo dire che il 'personale è molto cordiale e disponibile.
04/06/2017
LUCA BOCCACCIO

per ora ho solo utilizzato la chat, ma l'impressione è stata ottima.

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