Grand Hotel Miramare

Via Milite Ignoto, 30, 16038 Santa Margherita Ligure GE, Italy
http://www.grandhotelmiramare.it/
Recensioni: 16 | Valutazione complessiva: Bene
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Recensioni

04/05/2020
Contributore di Tripadvisor
Location stupenda sulla baia del silenzio, belloa camere e buon servizio colazione ricca e varia, buona accoglienza e servizio molto curati,||anche il ristorante di alto livello grande scelta ovviamente pesce super e non solo|| Da tornarci....
04/05/2020
Tripadvisor Reviewer
We requested a beautiful room with a balcony for a very special birthday celebration after staying here in 2018. The room we received in 2019 was a room half the size of the room in 2018 (which was a downgraded room).It was so cramped we had to put a suitcase in the bathroom in order to maneuver around the room. We immediately went to the front desk the evening we checked in, and told them the room was way too small, and cramped, and we needed to move into a more spacious room like the rooms we stayed in and had been shown in 2018. We were told that there was a large wedding party that arrived earlier and that they occupied the bigger rooms and that we would have assistance in moving to a larger more lux room the next morning. The next morning, we went to the front desk personally 5 different times, and called from our room numerous times to get this issue resolved. We were put off time after time in a very arrogant rude manner, and told that the General Manager, Mr. Sapia would be at the hotel to take care of our issue. Finally, the 5th time we went to the front desk we were told Mr. Sapia wasn’t coming and that he rarely makes appearances at the hotel, and we could move into a room that was the same size or smaller. At this time Ms. Monica Agus, the front desk manager stated she didn’t have authority to issue a credit, but that she would speak to the manager in charge of that and work to get us a credit on our behalf. We checked out of the hotel and moved to a beautiful suite (that was less than the room at Hotel Miramare) at the Imperial Palace. Hotel Miramare refused to refund for the 4 nights we paid upfront for, and charged us for the full 4 nights after we checked out staying only 1 night. This hotel should be downgraded to 3 stars, at best.
02/05/2020
De Vrijplaats

Locatie, tuin, terras, service ! aangenaam verblijf. kamers klein.
02/05/2020
Tripadvisor Reviewer
My husband and I stayed here for our first visit to the area. The hotel was lovely. The staff was attentive. The rooms were spotless and had a very comfortable bed. We had a view over the water. And the breakfast was great. We felt pampered and well cared for. They even had umbrellas for the guests to use as it was rather rainy when we were there. While it is more expensive than some of the other places I looked at, it was worth the extra.
02/05/2020
niki sabatelli

Soggiorno spesso in questo albergo per il servizio offerto . Degno di un 5 stelle ma con una marcia in più .
Cibo meritevole di lode e servizio in sala impeccabile .
02/05/2020
Julien
Positif: Emplacement top !.
02/05/2020
Donatella Hartmann

Fantastico !
02/05/2020
Tripadvisor Reviewer
We spent a lovely Christmas at this hotel. The lunch was superb, and all the staff and family (who own it) were so kind to us, we really had a good time, thank you all for a memorable Christmas, we will never forget such a special place. We will be back!
02/05/2020
Marco
Negazione: Junior suite senza vasca da bagno è un po' al limite..
01/05/2020
Booking.com user
Positif: Le style élégant et le confort.
01/05/2020
Thierry
Positif: Tout Personnel aux petits soins Hôtel familial. Négatif: Rien.
01/05/2020
Massimo Lignani

Bel hôtel. Vue mer magnifique Bon petit dejeuner
01/05/2020
Contributore di Tripadvisor
L'Hotel è bellissimo , in posizione bellissima ||La struttura ha quel che di antico che la rende ancora piu affascinante, le camere sono grandi, attrezzatissime , pulitissime , silenziose , molto molto soddisfacenti ||Da segnalare anche il letto king size ||Colazione bellissima e ricchissima ||Il personale , la cosa migliore||Uno piu gentile dell'altro , veramente amorevoli e perfetti , sotto tutti i punti di vista ||Il prezzo non proprio basso ma era l'ultimo dell'anno per cui .....(260 euro con colazione per la doppia)||Ci tornerei subito
01/05/2020
Jan
Positief: Prima hotel met goede kamers en goede roomservice.. Negatief: Afrekenen werd gedaan via de creditcard terwijl we van te voren hadden aangegeven dit contant te willen doen..
01/05/2020
Francesca Marchetti

Complimenti x la posizione bellissima x i luoghi curati ed eleganti , tutto splendido. Albergo di alta gamma.e x cortesia del personale.Albergo da fiaba.
12/05/2019
Augusto Cosulich

Albergo top di Santa Margherita
12/05/2019
Jamie Elgie

Great service. Very nice breakfasts. Rooms are quite comfortable. Hotel overall is old but immaculate. Will come back.
12/05/2019
Автор отзывов на Tripadvisor
В этот отель приехали отдохнуть от суеты в Милане . В ноябре мало народу в этом месте и это прекрасно . Так же отель приятно удивил , что когда бронировала номер брала с видом на сад , дали с видом на море, это было прекрасно. Обслуживание отличное , заботливый персонал . Отличный номер . На завтраке есть много разных блюд . Советую этот отель , здесь можно отлично отдохнуть
12/05/2019
Jehan
Positive: I really like this hotel, it is very much Luxury and have all the amenities we need, the room and toilet were extremely beautiful and clean, view of the sea in front of the hotel was amazzzing, Excellent breakfast, very helpful and kind staff, will definitely visit Santa Margarita Again and stay at this Hotel :). Negative: NOTHING !! Everything was amazzzing :).
12/05/2019
Автор отзывов на Tripadvisor
Отель выбрала моя подруга, я не был уверен что надо платить так много в это время года, но результате мы провели время с удовольствием. Это первая линия, самая крутотень. Вместо оплаченного номера с видом во двор нам дали с видом на море без доплаты. Номер прекрасный, жаль что погода была пасмурная. В баре обслуживали на отлично. Гильермо нам посоветовал два отличных ресторана, за что ему отдельное спасибо. Завтрак очень качественный, можно было не уходить оттуда до обеда)) Единственное разочарование это то что СПА было закрыто, это печалька! А так локация отличная, обслуживание и еда тоже, рекомендую.
12/05/2019
Grahame
Positive: Room. View. Staff. Breakfast. Negative: Superb hotel, location perfect, room with a view and understated elegance. Professional and friendly staff. Excellent breakfast. Totally recommend.
12/05/2019
Kristina
Положительный: Отель прекрасный .Приехали сюда на выходные. Так как был не сезон , людей не много ,персонал очень хороший, готовый во всем помочь. Так же было приятно , что дали номер видом на море, это было приятно , хотя изначально бронировала с видом на сад . Отличный , разнообразный завтрак. Номер давольно просторный . Вид из номера прекрасен ..
12/05/2019
Xavier
Positif: Petit déjeuner copieux et varié.
12/05/2019
Khalifah
Positive: Staff Clean. Negative: Noise No iron.
12/05/2019
Alessandro Fiorentini

Albergo di gran classe. Personale gentilissimo e professionale. Posizione stupenda.
12/05/2019
Expedia reviewer
Beautiful and staff excellent. Great location excellent breakfast included. Quiet and gorgeous
12/05/2019
Salvatore
Positif: Personnel discret et accueillant. propreté excellente. Petit déjeuner à revoir, manque de consistance. Hôtel bien situé en bordure de mer. Voiturier et bagagiste (rien à dire).. Négatif: Une colonne de douche à la place de la douchette. Agrémenter le petit déjeuner..
12/05/2019
Hotels.com reviewer
Beautiful Hotel overlooking the Ocean and close to restaurants, shops and local towns. Upgrade your room to ocean view it is beautiful.
12/05/2019
Contributore di Tripadvisor
Il soggiorno in questa struttura ha semplicemente del magico .|Luoghi e contesti adeguati ad un 5 stelle con in più una magia nell’ area circostante che induce al ritornarci .|Davvero un bell’ hotel .|Cortesia e competenza .|Ottimo
12/05/2019
Leonel
Positiva: LUGAR HERMOSO.
12/05/2019
Booking.com user
Positif: Vue superbe, très bel établissement. Négatif: Lit un peu ferme Paiement débite avant notre arrivée.
12/05/2019
filippo federico

Era già buono ora è migliorato soprattutto la cucina.
12/05/2019
Alessio
Positive: Sempre magnifico !.
12/05/2019
Colaborador do Tripadvisor
Hotel muito bem localizado, um prédio grande com os apartamentos com varanda. ||Quartos amplos, limpos, bem decorado e com todo conforto.||As áreas de piscinas e jardins muito bem cuidados. Funcionários super simpáticos e eficientes e um excelente restaurante! ||Voltarei com certeza!!
11/05/2019
Contributeur Tripadvisor
||Nous avons séjourné une nuit. Même sous la tempête l’hôtel a été magnifique. Une vue face mer et une chambre très agréable. Au petit soin pour l’équipes de femmes de chambres. |Un petit déjeuner très agréable vu mer et très copieux. |Au final le voiturier était très agréable et le réceptionniste très gentil et courtois. Nous avons beaucoup apprécié le séjour et surtout cette vue mer est incroyable. Je recommande vivement cette hôtel.
11/05/2019
Belen Diaz Orro

Un hotel con clase. Vistas magníficas a la bahía. Una cristalera en el hall que ofrece una imagen de postal de los jardines de la parte de atrás del hotel. Atención exquisita, pendientes del cliente anticipándose a sus necesidades en todo momento. No me extiendo en temas de limpieza, calidad de la ropa blanca o amenities porque se da por hecho en un hotel de esta categoría. Un acierto.
11/05/2019
Claudia
Positive: Camera spaziosa bella e pulita,il personale riordina la stanza per la notte.semplicemente perfetto..
11/05/2019
Booking.com user
Positive: Location and view are great.. Negative: Room decoration is simple. House keeping staff were not able to understand English..
11/05/2019
Hotels.com reviewer
Excellent property. Beautiful view. Very comfortable stay.
11/05/2019
مشعل
الإيجابية: نعم. السلبية: لا يوجد مكينة قهوه في الغرف.
11/05/2019
Tripadvisor Reviewer
A lovely classic hotel with traditions dating back to the beginning of the last century. |Fantastic facilities, rooms and service to enjoy your holiday at maximum. Breakfast is very rich and offers plenty of variety. |The garden is beautiful and the romantic walk offers a great view over the hotel and the sea.
11/05/2019
Marco
Positive: bravissimi ed attenti ad ogni richiesta. bella la camera con terrazzino vista mare, ottima la colazione comodo servizio garage.
11/05/2019
Tripadvisor Reviewer
A fully renovated early 20th century hotel with very clean rooms amazing beds and bathrooms suitable for a palace|The terrace is in front of the beach and the staff very friendly and helpful.|The hotel has a beautiful garden with paved walkways in it as well as a large outdoor pool.|For sure one of the best hotels in the area.
11/05/2019
Expedia reviewer
Great old charm feel. Outside grounds are splendid. Elevators are quite small but I guess that is normal for and old Grand Hotel. Breakfast was included and it was delightful.
11/05/2019
Hotels.com reviewer
My review should be a 10, but unfortunately because of our first encounter it is lower. We missed the small entrance to pull your car up and just continued
11/05/2019
Expedia reviewer
Well located, close to downtown, restaurants, bus station and ferry. Beautiful property and very clean. Beautiful water view terrace. Upscale restaurant with excellent food.
11/05/2019
Tripadvisor Reviewer
My friends and I recently did a girls' trip and spent 2 nights at this hotel. The room was lovely, especially the balcony overlooking the water. Santa Margherita was a good place to stay while we visited Cinque Terre, as it seemed less hectic than the Cinque Terre towns, and it was accessible to Cinque Terre by train (train station is about a 15 minute walk from the hotel). The service at the hotel was very good. The front desk was very helpful in giving us advice on visiting Cinque Terre.
11/05/2019
David Schmitt

We stayed in an Air BnB, BUT this hotel was very accommodating when it came to parking. They have safe, secure underground parking and charged 22.50 Euro per night to park there. The only caution flag is getting your car down there is a real pain because the paths are so darn narrow! This hotel also has locked garages (not sure about the cost) for rent too. They are also underground, so if you have a really expensive car, you can make a deal with Pierre (BEFORE you come to Italy) and arrange to have it stored here while you use public transportation to explore these coastal cities.
11/05/2019
Daniela
Positive: The hotel is well located. Staff was alright, didn’t look happy but were cordial.. Negative: The room terrasse was really small. We got almost kicked out of the restaurant for breakfast. Had the amenities and towels trolley parked in the door of our room for the whole stay. I think for the money I spent I could’ve got a better hotel..
11/05/2019
Tripadvisor Reviewer
We loved this hotel the views were amazing. The rooms beautiful and the breakfast the best in our 5 weeks in Italy.||The private beach with lounges across the road were great. The pool lovely and all the staff very helpful.
11/05/2019
Sandra
Positief: Het hotel straalt de grandeur van weleer uit. Als je in de voetstappen treedt van filmsterren en andere bekende mensen. De ligging met het uitzicht over water geeft je het gevoel dat je enorm belangrijk bent! Een geweldig hotel!. Negatief: Helemaal niets!.
11/05/2019
Автор отзывов на Tripadvisor
Отель прекрасен!!!! Персонал безупречен!!!! Завтрак замечательный, ужин в отеле превзошел ожидания!!!! Вкусно, красиво!!!! Номера большие, косметика, постельное белье и полотенца Frette!!!(меняют 2 раза в день) Спа, бассейн с морской водой, красивый парк с плодовыми деревьями! Почему у отеля еще нет 5 звезды?! Несправедливо. Они заслуживают ⭐️⭐️⭐️⭐️⭐️ !!!!!!!! ❤️❤️
11/05/2019
Jennifer Clarkson

Delightful
11/05/2019
Booking.com user
Positive: Staff molto gentile e accogliente. Ristorante ottimo con terrazza sul mare. Le stanze vengono riordinate anche nel pomeriggio.. Negazione: Pessimo rapporto qualità prezzo. Hotel affacciato sul mare ma rimasto fermo agli anni 80. Bagni antichi, con la vasca. Assenza di un bollitore in camera per the o caffè. Il riscaldamento non si poteva accendere, abbiamo dovuto chiedere un termosifone elettrico ..
11/05/2019
Franca Cigognini

Semplicemente il meglio che si possa chiedere… inutile discutere sul prezzo! quando cerchi l'eccellenza certi dettagli sono ovvi, sicuramente tornerò
11/05/2019
Jianming
Positive: good!.
11/05/2019
Tripadvisor Reviewer
A very good hotel with an excellent location. Welcoming staff, very well maintained property with the family owners clearly investing in upkeep and painting the property on a regular basis. A relaxing, classical elegance with a magnificent sea view and lovely common areas both outdoors and indoors. There is a pool but it needs either cleaning or resurfacing. A lovely bar, very well made cocktails and expertly managed spa services. A gem not to be missed. We stayed in 418 a small suite with a lovely balcony. They provide a complimentary non-alcoholic mini-bar which is very helpful and daily 2 bottles of water. Breakfast in the restaurant or outside on the terrace overlooking the ocean is always a great pleasure.
11/05/2019
Rocco
Positive: Ottima Struttura! Personale cordiali, gentile e professionale. Servizi strepitosi la colazione TOP!.
11/05/2019
Hotels.com reviewer
Great rooms overlooking lake and great restaurant in hotel. e return here yearly. Great area to many wonderful little towns in walking distance. Portofino, Rapallo, and then 5 min train to Camoglia.
11/05/2019
Expedia reviewer
La suite que nous avions avait une vue magnifique sur la merMais les oreillers n’étaient vraiment pas bons, dommage pour un établissement de cette catégorieEt le petit dej était juste correct, beaucoup de choses étaient à la carte et payantes...
11/05/2019
Expedia reviewer
Excellent property! The staff and their service through our stay was amazing. One of the best facilities my husband and I have ever stayed.
11/05/2019
Tripadvisor Reviewer
We totally enjoyed our beautiful stay at this magnificent hotel! The lobby bar was so cozy and had great drinks. The included breakfast was a delicious spread of everything you can imagine! No need for lunch! The grounds and view are breathtaking. Gorgeous pool area. Our room was incredible with a sitting area, huge bedroom. large bathroom and 2 separate balconies overlooking the sea. The staff was delightful and it was in a perfect location, close to the shops, restaurants and only a mile from the train station. I can hardly wait to return!! Ciao!!
11/05/2019
Tripadvisor Reviewer
Very well located for its sea view, a stroll around the quayside, dining choices in town. Our sea view room wasn't as quiet as my wife needs (but fine for me...); we were moved with minimum fuss to a nice room overlooking the garden & with balcony. Well staffed for your needs to be met, and for me the high point was breakfast with a great range of the choices you want. Passed the croissant test!
11/05/2019
Tripadvisor Reviewer
The hotel is located just a few steps outside the lively town of Santa Margherita, above the coastal road to Portofino. Unique surroundings: subtropical gardens, woods, bays. Breathtaking views of the sea and the Ligurian coast. ||||Impressive Grand Hotel from the Belle Epoque period, when travelling still had style and quality. And this is the motto of the hotel: The investments seem to be done wisely by the owner family. The whole hotel complex incl. the pool area are very well maintained and are of high quality.|| ||Even in high season and with full occupancy the house runs like a swiss clockwork. The staff makes the Miramare a real gem. Everyone was so friendly, attentive and very professional. It was a great pleasure to experience and you get the feeling that people enjoy working here. || ||We ate "à la carte" several times in the restaurant Vistamare. Many other guests went to the village. So the restaurant and bar were not very crowded. The sea-side terrace has so much potential! Food and drinks are excellent. The music is pleasant and relaxing. The atmosphere in the evening hours was simply unforgettable... but somehow the guests were missing. Is there a possibility to bring them to this magical place, for example by offering half board and some great music in the bar?||||I highly recommend the Miramare and we will definitely come back soon to this charming place.
10/05/2019
Jason Peterson

Summary: An old hotel with no gym and no night food is a 3 star hotel. I might give 4 stars for value but the price is too high for the amenities.

They market themselves as a leading hotel of the world member. So by definition they must be compared to an international standard. By this standard the pros are they speak English and the location is gorgeous and central. The cons are the hotel is very old (although well cared for), and their service leaves something to be desired. If you want food in the middle of the night or even a bowl to eat your own you're out of luck. Their is also no gym. Inside the rooms little things are old and don't make sense like cabinets with no handles requiring a small key. TV is tiny. Shower has the weird half glass tub that makes a huge mess that they do in Europe some places.
10/05/2019
Steven King

Stunning location and a beautiful Hotel.
10/05/2019
inesa r

Oh what a view :)) beautiful place. My friends had a wedding there. Amazing service, delicious food, gorgeous views :)
10/05/2019
Tripadvisor Reviewer
Hotel is really beautiful, vert clean and the service is perfect walking distance to the harbour and towns centre. Also it’s a good idea to stay in Santa Margherita and drive around to other nearby tows. ||Breakfast at the hotel is great, standard room was great and specious enough, with balcony and sea view
10/05/2019
Автор отзывов на Tripadvisor
Красивый отель! Красивый парк! Прекрасный бассейн с морской водой! Приятный персонал! Чистые номера и хорошая уборка! Но...|1. завтрак!!! Мы с мужем не едим булки, и сахар! И к сожалению, нет зелени, овощей и каши! |2. Продавленный матрас от которого болит спина!|3. Плохая шумоизоляция! |Эти три пункта портят наш дорогой отдых! |Хочу уже домой!
10/05/2019
Expedia reviewer
Best hotel in SML, we’ve stayed here a dozen or more time and have never been disappointed.
10/05/2019
Expedia reviewer
Tout était parfait! Juste le service à la piscine que nous n’avons pas vraiment eu et le piano bar sans musicien mais nous etions en basse saison probablement la raison. Tout est magnifique. A part les chaises a la plage qui sont bcp moins confortables qu’a la piscine. Nous recommandons grandement. A savoir stationnement 30 euros par jour.
10/05/2019
Expedia reviewer
Stayed 3 nights and was very impressed with the beauty, location, services, and overall charm of this grand hotel. We had 2 side by side rooms overlooking the beautiful garden. The balconies have a small seating area which was enjoyable and the breakfast each morning outdoors was very nice. Just across the street is the beach with lounges, changing rooms etc. but we didn’t use it due to the beautiful pool on the property. You can walk the entire town from this hotel.
10/05/2019
Tripadvisor Reviewer
We have stayed here a number of times and it continues to maintain high standards in all aspects. The concierge provides an efficient and friendly service. On our last stay I left an item in my room and on my recent visit I opened my room door and saw it waiting for me all carefully taken care of. The rooms provide luxurious comfort and great views. Looking forward to returning!
10/05/2019
Tripadvisor Reviewer
Had a beautiful short break at this gem on the riviera. The town itself and the setting are fantastic but the hotel is what made the trip for us. Beautiful grounds, impeccable rooms and the friendliest staff anywhere in Italy. Even though the weather wasn’t what we were hoping for, sitting out on the terrace after dinner, overlooking the bay and the swimming pool, with a bottle of wine made the sort of evening that one remembers forever. Thanks to everyone for making our stay perfect.
10/05/2019
Orbitz reviewer
Beautiful grounds and spaces. Very friendly staff. Old-world class with modern touches.

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