Jay Yang: Avoid this company at all cost! THE WORST rental experience in my life!! My rental car stopped in the middle of nowhere in Toscana area in the late night. Called the emergency service and arranged towing truck. Called them numerous times and waited long time to get the car towed. Then we ordered and paid for a taxi to Florence, which was about an hour and half away. I had to book any available hotel in Florence for the night. Next day, I visited Florence Europcar office and asked for reimbursement for the taxi and hotel in Florence. They told me to contact customer service by email (they don’t take phone calls). I emailed all the receipts asking for the reimbursement. Two months later, the customer service emailed saying it’s all drivers fault and can’t be reimbursed. How am I supposed to know what issue the car has? How is it driver’s responsibility to maintain the cars sitting in their garage? This has ruined my whole trip and schedule. Including all the cost, I spent about 1,200 Euro for renting this garbage car for 3 days besides all the time spent in frustration. I will NEVER rent from them again.

stella jack: Ho acquistato due panini oggi in questo bar sono stati appena buttati entrambi..... la carne puzzava da morire vecchia e sopratutto un odore sgradevole . Di putrefatto ... dopo il mio compagno aveva deciso di assaggiare le patatine nulla anche lì gettati vecchissime senza sapore molte erano nere alcune fatte molte bruciate per un totale di 16 doveva essere sui 20 ma disse ti faccio uno sconto di 4 euro consiglio vivamente al titolare di fare piu attenzione nel scegliere la carne quantomeno di gettare via la carne che va a male perché si sentiva che non era carne fresca mi spiace perché sono stata qui a bere il caffè un paio di volte ....