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Douglas Almeida: Fui muito bem atendido, rápido (cheguei cedo). Nenhum problema apesar dos diversos comentários negativos. Recomendo tranquilamente
2019-11-05 11:21:31
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A Sharp: Something really shady is going on there. Having read other reviews I'm not the only victim. I picked up the car after dark and staff didn't go to check the car with me,they just said check it yourself for damage and let us know. The rental car park was pitch black,no proper lighting so having looked didn't see anything obvious. Few days later when I returned the car very abrupt guy said to wait until he goes and checks the car for damage.he came back declaring there were two scratches so I went with him and was shown one mark on the bumper and something on the wheel that could have been dirt. All 4 wheels were quite dirty and muddy from the start of the rental which I didn't think at the time to point out although I would still not see the Mark on there to be fair. They use some high power torches to look for the smallest of marks.having done only one journey from and to the airport and had the car parked at the private property at all times I knew I could not have done the damage they claimed. The guy was very unfriendly and made me sign car return form which to my horror appeared to be a big bill for hundreds of euros that I got via email later on. Nothing was explained or what happens next and I was tricked into signing something I didn't know what it was. Judging by other reviews with similar experiences , I would say avoid the place.the whole experience left me stressed and shaken. Very dishonest place. I will be taking this further as they should be investigated. Until now I had nothing but great experiences with Avis all around the world in last 10 years. But this branch left me out of pocket and simply cheated. Ombudsmen will be in touch.
2020-01-05 11:21:32
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